Fiber Specs

You don’t have to know how fiber works to understand how it works for you.

DSL

Some things get better with age. DSL does not. Oldest and slowest internet technology.

Cable

Faster than DSL but affected by the number of users. Especially during those peak use hours. Sharing is most definitely not caring when it comes to cable.

Fiber

What’s faster than the speed of light? Nothing. That’s what you get with fiber.

Our network is being built to handle increased internet usage and demand so that we can continue to support net neutrality.

Essentially how long it takes data to travel from you to a server and back. We aim to keep this as low as possible.

No jitter = smooth streaming = no glitching

Jitter = inconsistent streaming = jerky, stuttering, disconnected gaming

When there is high congestion on a network, gaps occur between packets (i.e., how data is moved over the internet). We have bandwidth to avoid this.

Data doesn’t reach its final destination. No thanks. We aim to keep this as low as possible.

Broadband Facts

Fixed broadband consumer disclosure

Choose Your Service Data Plan for

Monthly charge for month-to-month plan

$70/1 Gig
$50/500 Mbps
$125/2.5 Gig
$195/10 Gig

Monthly charge for 2 year contract plan

N/A (No Contracts)

Other Charges and Terms

Data included with monthly charge

Unlimited

Charges for additional data usage

N/A

Wireless Experience (* May be included with some plans)

$10/mo. + Tax

Other monthly fees

N/A

One-time fees

N/A

Government Taxes and Other Government-Related Fees May Apply:

N/A

Performance – Individual experience may vary

Typical speed downstream

1 Gig
500 Mbps
2.5 Gig
10 Gig

Typical speed upstream

1 Gig
500 Mbps
2.5 Gig
10 Gig

Typical latency

1 millisecond

Typical packet loss

.0000095%

Privacy

See our privacy policy

Complaints or inquiries

To contact us: online / (920) 376-5550

To submit complaints to the FCC: online/(888)225-5322

Learn more about the terms used on this form and other relevant information at the FCC’s website.

Our Customer Support Phone Number has changed! To reach our team please call: (920) 376-5550 or email us: CustomerCare@OA.net